Popular Services
Website support for Faculty and Student for websites hosted on college resources.
Support for new application installations that are not available in the platform store and to update applications to a newer version.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
Students should complete this form to request a hardware token for 2FA/Duo.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.
Use this form if you were notified of an upcoming visitor expiration.
Submit a request for access to college property for visitors.
This is support for Faculty and Students classroom. Issues dealing software installation and configuration.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
Select this service to request WIFI access for special events.
Use this service to inform IT of an issue that you are having with Columbia's wired network. Do not use this service if you are having issues with a wireless network that is not on campus.
Website support for Faculty and Student for websites hosted on college resources.
Applications and systems that directly support Business Affairs.
Don't want to browse our services menu? Use this form to fill out a generic request.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
6 credits may be shared between the Columbia Core and a major program in a BMus/BS/BFA degree.
Use this service to request a new FEITH file cabinet. You will need to designate two owners who will be responsible for the data stored in the cabinet and who will approve requests for access.