Popular Services
Submit a request for access to college property for visitors.
Students should complete this form to request a hardware token for 2FA/Duo.
Use this form if you were notified of an upcoming visitor expiration.
Website support for Faculty and Student for websites hosted on college resources.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Website support for Faculty and Student for websites hosted on college resources.
Use this service to inform IT of an issue that you are having with Columbia's wired network. Do not use this service if you are having issues with a wireless network that is not on campus.
Select this service to request WIFI access for special events.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
This is support for Faculty and Students classroom. Issues dealing software installation and configuration.
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.
This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
Support for new application installations that are not available in the platform store and to update applications to a newer version.
aQuity is the College-wide reporting platform. This is a request or support for aQuity.
You may request a refund if you experience a printing issue.
Use this service to request any computer and hardware setup for events.
Issues specific to IAM classrooms, spaces and technologies.